Question 1

How can I make a reservation?

Accepted Answer

Just contact us via WhatsApp or Facebook. We’ll take your details and confirm your booking quickly.

Question 2

Do I need to pay in advance?

Accepted Answer

No! We don’t ask for any deposit. You can pay after your transfer.

Question 3

What if my flight is delayed?

Accepted Answer

No worries! We track your flight and wait for you. No extra charge for delays.

Question 4

Is the vehicle shared with others?

Accepted Answer

Absolutely not. All transfers are private — just for you and your family.

Question 5

Do you provide baby/child seats?

Accepted Answer

Yes, we offer baby and child seats free of charge. Please request it during booking.

Question 6

Do you offer service outside of Alanya?

Accepted Answer

Yes! We also cover Side, Belek, Kemer, Gazipaşa, and many other destinations around Antalya.

Question 7

Is there internet in the vehicle?

Accepted Answer

Yes. All our vehicles are equipped with free Wi-Fi, YouTube Premium, Netflix, and TV. Sit back and enjoy!

Question 8

Is your service expensive compared to taxis?

Accepted Answer

Not at all! Our VIP transfer service is often much cheaper than a regular taxi that offers no special services — and with far more comfort.

Question 9

Will you meet us at the airport exit?

Accepted Answer

Yes! We provide a personal meet & greet at the airport exit, so you don’t have to search for your driver.

Question 10

Do you stop on the way like coach transfers?

Accepted Answer

No compulsory stops. Unlike coach transfers, we drive directly to your destination. If you wish to stop, we can — if not, we continue without interruption.

Question 11

Is there a mini bar and alcohol in the vehicle?

Accepted Answer

Yes. Our vehicles have a mini bar: alongside cold soft drinks, you can buy beer, wine and other alcoholic drinks on board during your ride. Payment is in cash.

Question 12

How do I know my booking is confirmed?

Accepted Answer

When your request reaches our team, you receive a booking reference. Your booking is confirmed by phone, WhatsApp or email within a few hours at the latest.

Question 13

How should I choose my pick-up time from the hotel to the airport?

Accepted Answer

We recommend arriving at the airport at least 2 hours before international flights and 1.5 hours before domestic flights. Add the drive time from your area when choosing your pick-up time; if needed, our team will call you to agree on the time.

Question 14

What if I have extra luggage besides suitcases?

Accepted Answer

Note items such as golf bags, bicycles or surfboards with their sizes in the notes field, and we’ll plan a suitable vehicle.

Question 15

Can I travel with my pet?

Accepted Answer

Pets can travel in a carrier. Please write the type of animal and the carrier size in your booking notes.

Question 16

What if baggage reclaim takes a long time?

Accepted Answer

Just let us know on our WhatsApp line; your chauffeur will wait for you.

Frequently Asked Questions About Private Transfer

Private Transfer

More Questions

Frequently Asked Questions About Private Transfer

Private Transfer

01How can I make a reservation?

02Do I need to pay in advance?

03What if my flight is delayed?

04Is the vehicle shared with others?

05Do you provide baby/child seats?

06Do you offer service outside of Alanya?

07Is there internet in the vehicle?

08Is your service expensive compared to taxis?

09Will you meet us at the airport exit?

10Do you stop on the way like coach transfers?

More Questions

11Is there a mini bar and alcohol in the vehicle?

12How do I know my booking is confirmed?

13How should I choose my pick-up time from the hotel to the airport?

14What if I have extra luggage besides suitcases?

15Can I travel with my pet?

16What if baggage reclaim takes a long time?